Legal
Terms of Use
Effective date: August 28, 2026
These Terms of Use ("Terms") govern your access to and use of the Communication IQ website and any content, materials, or functionality made available through it (collectively, the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Eligibility
The Site is intended for business users who are at least 18 years old. By using the Site you represent that you meet this requirement and that, if you are acting on behalf of an organization, you have authority to bind that organization to these Terms.
2. Permitted use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal business purposes and for evaluating our services. All other use requires our prior written consent.
3. Prohibited conduct
You agree not to:
- Copy, reproduce, republish, distribute, or create derivative works from Site content except as expressly permitted.
- Reverse engineer, decompile, or attempt to derive the underlying methodology, scoring logic, or item content of the Communication IQ assessment.
- Use automated means to scrape, crawl, or harvest data, or to circumvent rate limits or access controls.
- Interfere with the security, integrity, or performance of the Site, or attempt to gain unauthorized access to any system or account.
- Submit unlawful, infringing, defamatory, deceptive, or harmful content, or content containing malware.
- Use the Site to send unsolicited commercial messages or to misrepresent your identity or affiliation.
- Use the Site in violation of any applicable law or regulation.
4. Intellectual property
The Site and all content on it, including the Communication IQ assessment, style framework, reports, text, graphics, logos, icons, and software, are owned by Communication IQ or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws. "Communication IQ," the CIQ mark, and the seven communication style names and marks are trademarks of Communication IQ. Nothing in these Terms transfers any ownership right to you.
5. Submissions and feedback
Information you submit through forms on the Site is handled in accordance with our Privacy Policy. You represent that any information you submit is accurate and that you have the right to provide it. If you send us suggestions or feedback, you grant us a perpetual, worldwide, royalty-free license to use it without obligation or compensation.
6. Assessment results and professional advice
Communication IQ assessments, profiles, and reports are designed to support development, coaching, and team effectiveness. They are not clinical instruments, and they are not intended to diagnose any condition or to be used as the sole basis for hiring, promotion, compensation, discipline, or termination decisions. Content on the Site is provided for general informational purposes only and does not constitute legal, medical, psychological, employment, or other professional advice. You are responsible for ensuring your use of any assessment complies with applicable employment and non-discrimination laws.
7. Third-party links and services
The Site may link to or integrate third-party websites and services. We do not control and are not responsible for their content, availability, or practices, and a link does not imply endorsement.
8. Availability and changes
We may modify, suspend, or discontinue any part of the Site at any time without notice. We may also revise these Terms; the effective date above indicates the latest revision, and your continued use of the Site constitutes acceptance of the revised Terms.
9. Disclaimer of warranties
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT CONTENT WILL BE ACCURATE OR COMPLETE.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMMUNICATION IQ AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless Communication IQ and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of your use of the Site, your content, or your violation of these Terms or applicable law.
12. Governing law and disputes
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law rules. The exclusive venue for any dispute will be the state or federal courts located in Texas, and you consent to their personal jurisdiction. Any claim must be brought within one year after it arises.
13. General
If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Communication IQ regarding the Site, and do not supersede any signed services agreement between us.
14. Contact
Questions about these Terms can be sent through the form on our contact page.